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Contact Acima Customer Service

How to Reach a Person at Acima

Verified Contact Information

Toll-Free Number:

  • 1-800-742-1789
Call Now
Send Message

Customer Service:

  • 1-801-297-1920
  • 1-801-297-1982

Business Customer Service:

  • 1-801-297-1984
    Merchant Partners

Legal:

  • 1-801-383-2806
    Privacy Inquiries
  • 1-800-275-2696

Business Customer Service:

merchants@acima.com
Merchant Partners

Customer Service:

customers@acimacredit.com

Investors/ Franchising:

investor.relations@upbound.com

Legal:

employeeprivacy@acima.com
Privacy Inquiries
legal@acima.com
smshelp@acima.com
optout@acima.com
Opt-out of Marketing Emails

Acima Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Acima Phone Number
1 (800) 742-1789
Average Hold Time
00:02:13
Average Calls duration
5 minutes
Most Popular Acima Email Address
customers@acimacredit.com
Acima Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (25% reported full resolution)
View full overview

How to Contact Acima Customer Service?

Most Popular Number:

(800) 742-1789
Total calls: 1 604 Issues resolved: 122 Last call: Jul 16, 2026

You can get in touch with Acima customer service by dialing 1-801-297-1982. The contact support team is available during their operating hours, Monday to Friday from 6 AM to 7 PM, MT. On Saturday, Acima business hours start from 7 AM to 4 PM, MT. The mentioned Credit contact number is the channel for addressing inquiries, concerns, or any assistance related to Acima Credit's services. Whether you are seeking insights into their offerings or require help with your account, Acima customer service representatives are ready to provide assistance and clarity. Do not hesitate to use the phone number to engage with the customer service team during their specified time frames.

The Acima customer service team is available during specific service hours. On the weekdays, i.e. from Monday to Friday, the Acima customer service hours are between 6 AM and 7 PM MT. On Saturdays, Acima customer service is available from 7 AM to 4 PM MT. These customer service number hours are designed to provide customers with assistance, guidance, and resolution for any inquiries, concerns or support customers require. The team is committed to delivering timely and practical support. Whether you require information about Acima's services or need assistance with ongoing lease matters, you can engage with the customer service team within the designated operational hours.

Acima Credit customer service can also be contacted through their live chat feature on the company's website. To initiate the live chat session with an Acima customer service representative, begin by visiting the company’s official website. Scroll down to the bottom of the page until you see the "Live Chat" option at the bottom right corner. Click on this option to initiate the live chat session with the Acima customer service team. Within the chat interface, provide your full name, phone number, birth year, and the last four digits of your Social Security Number. Once you have filled out all the mandatory fields, click the submit button to proceed. Following these steps, you will be linked with an Acima customer service representative who will be fully prepared to assist and address your inquiries.

PissedConsumer Club

Contact Information

Acima Website:

Acima Help Center:

Corporate Office Address:

Acima Digital, LLC
13907 Minuteman Dr 5th Floor
Draper, Utah 84020
United States

Other Info (opening hours):

Hours (MT):

Monday - Friday: 6:00am – 7:00pm

Saturday: 7:00am – 4:00pm


Mailing Address:

Acima Digital, LLC

P.O. Box 1667

Draper, UT 84020

More contact details

Summary of Acima Customer Service Calls

2K TOTAL
CALLS
04:50 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Acima?

Payments and Charges Question:

  • “To make 3 month payment plan”
  • “To make a payment”
  • “Make my last payment”

Request for Information Question:

  • “I need to speak to someone”
  • “Check On Account Status After A Canceled Order.”
  • “Check my acount”

Account Question:

  • “Check account”
  • “Balance”
  • “Account related”

Employment Question:

  • “Payoff address”
  • “Pay off account”
  • “Check the payoff of my loan”

Product/ Service Question:

  • “Need personal loan of 2200”
  • “Problem with my card”
  • “Loan”

Return/ Replace Question:

  • “I need to change my payment date”
  • “Changing payment methods”
  • “Return some tires”

Website/ Application Question:

  • “Application”
  • “Denied application”
  • “Finish my application”

Staff Question:

  • “Customer service”
  • “Need customer service”
  • “Customer services”

Activation/ Cancellation Question:

  • “Can't activate card”
  • “Canceled order”
  • “Order was canceled”

Shipping and Delivery Question:

  • “Didn't get my refund back”
  • “Schedule delivery”
  • “Not received my card in the mail”

Refund Question:

  • “Refund due to decline”
  • “Refund”
  • “Refund on my account. I closed my account and yak charged me”

Cards Question:

  • “Get my pin number for my credit card”
  • “New atm card. Lease expiring”
  • “I would like to switchcards for my payments”

Other Question:

  • “Pago”
  • “Vendor”
  • “Pagos”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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